Custom business software, built around how you work
Custom systems built with Laravel from £2,000: customer portals, booking, job tracking, dashboards and payments, in one system you own.
For when spreadsheets, off-the-shelf tools and Airtable have all stopped fitting.
From £2,000Typical delivery 6 to 12 weeksYou own the code
When the tools you have stop keeping up
Most custom systems start with one of these problems.
Spreadsheets doing a database's job
Jobs, customers and quotes spread across files that only one person understands, and break when two people edit at once.
Software that almost fits
You pay monthly for tools that cover most of the process, then work around the gaps by hand every day.
Customers chasing you for updates
Booking changes, job status and documents all go through phone calls and email because there is nowhere for customers to look themselves.
What we build
We assemble your system from these parts, sized to your business.
Client portals
Logins for your customers to see jobs, documents, invoices and history without phoning you.
Booking & scheduling
Appointments, resources and availability, with confirmations and reminders sent automatically.
Job & quote tracking
Every enquiry, quote and job in one place, from first contact through to completion.
Admin dashboards
A back office your team uses daily, with the views and filters that match how you work.
Payments & invoicing
Invoices, deposits and payment status tracked against each customer and job.
Integrations & APIs
Connect to accounting, email, calendars, payment providers and other tools you already use.
Roles & permissions
Staff, managers and customers each see only what they should.
Reporting
Revenue, workload and pipeline reports built from your own data, without exporting anything.
A good fit if your process is too specific for off-the-shelf software
If a few of these sound familiar, a custom system is worth a conversation.
Your process is specific to your business and no off-the-shelf tool matches it
Customers or staff need their own logins, with different access for different people
You've outgrown a spreadsheet or Airtable base and it is getting slow or messy
You need bookings, quotes, jobs or payments tied together in one place
You want to own the software rather than rent it per user, forever
Data needs to flow to and from other tools you already use
You need proper reporting across jobs, customers and revenue
You expect the system to keep growing with the business
It may not be the right fit if…
We’d rather say so on the first call than sell you the wrong system.
You only need a simple customer list or pipeline, an Airtable CRM costs less
You need a marketing website, that's a website build, not a system
An existing off-the-shelf tool already does the job
You need something running in days, a custom build takes weeks
You want a hands-off project with no input on how it works
Need something smaller? See Airtable CRM Development, or WordPress website design for a marketing site.
Laravel, Airtable or off-the-shelf?
All three are valid. It depends on the size and shape of what you need.
WHAT THIS PAGE IS
Custom Laravel system
Built around your exact process from the first line
Customer logins, roles and permissions built in
You own the code, host it with us or move it
No per-user licence fees as the team grows
Scales to large data volumes and complex rules
SMALLER AND FASTER
Airtable build
Quick to build and easy to change
Best for pipelines and internal tracking
Per-seat Airtable subscription paid by you
Limited for customer logins and heavy logic
From £950, see the Airtable CRM service
FASTEST TO START
Off-the-shelf software
Live in days, with a monthly fee per user
You adapt your process to the tool
Features you don't need, gaps in the ones you do
Hard to leave once your data is inside
Fine when it genuinely fits, and we'll say so
How the project works
Five defined steps, a written scope before any build, and a working system at the end.
1
Discovery
A call to understand your process, who uses the system, and what it has to replace.
2
Scope & quote
We write down what's included, the screens, the roles and the integrations, then quote it before any build starts.
3
Build
We build in stages and share working versions as we go, so you see progress rather than waiting for a reveal.
4
Test & import
Your existing data is imported and the system is tested against real scenarios with your team.
5
Launch & handover
We go live, train your team, and agree hosting and care so the system keeps running.
From £2,000. Quoted to your scope.
Every system is quoted. You see the scope and price in writing before we build anything.
CUSTOM LARAVEL SYSTEM
from£2,000quoted per project
Typical delivery 6 to 12 weeks. Hosting and care is quoted per system.
Scope written down and agreed before building
Custom Laravel application built around your process
Secure login with roles and permissions
Admin dashboard for your team
Data import from your existing spreadsheets or system
Testing with your team before launch
Walkthrough, training and handover
Full ownership of the code
WHAT MOVES THE PRICE
Number of user roles and permission rules
Customer-facing logins, or staff-only
Number of integrations and APIs
Payments, invoicing and automated emails
Data volume and migration from existing systems
Reporting and dashboard depth
Ready when you are
A short call is all we need to scope the system and give you a written quote. No obligation.
Start my system projectNeed something smaller?
For a CRM or internal tracker for a small team, an Airtable build is quicker and starts from £950.
See Airtable CRMYour system, your code, your data
Custom software shouldn’t trap you. You own what we build, and we host and look after it for as long as you want us to.
SECURITY AND OWNERSHIP
01
You own the code, and can move it to another host or developer
02
Hosted by Sitemate on UK or EU infrastructure
03
Role-based permissions, so people only see their own data
04
Built with UK GDPR in mind, with your data kept in your own system
05
Backups, monitoring and updates sit inside the hosting and care plan
06
No lock-in to a platform, a licence or to us
Related services
Custom Business Systems
The overview of everything we build for business operations.
Learn more →
Airtable CRM Development
A smaller, faster CRM from £950 when you don't need a full custom system.
Learn more →
Hosting & Care
Ongoing hosting, monitoring and support once you're live.
Learn more →
Pricing
See how this compares to our other services.
Learn more →
Common questions about custom Laravel systems
Why Laravel?
Laravel is a mature, widely used framework for building business software: logins, permissions, databases, queues and payments are well-trodden ground. That means a solid foundation, and any competent developer can pick the code up later.
How much does a custom system cost?
Custom systems are always quoted, starting from £2,000. The final price depends on roles, integrations, payments, data volume and reporting. You get a written quote with a clear scope before anything is built.
How long does it take?
Typical delivery is 6 to 12 weeks, depending on scope. The quote states a timeline for your project.
Who hosts it?
We host and maintain it on UK or EU infrastructure. Hosting and care is quoted per system, because it depends on usage and what the system does. You own the code, so you can move it elsewhere if you ever want to.
Do I own the code?
Yes. You own the code and your data. There's no licence to us and no obligation to keep hosting with us.
Laravel or Airtable, how do I choose?
If you need a pipeline or internal tracker for a small team, an Airtable build is quicker and cheaper. If you need customer logins, complex rules, payments or larger data, a custom Laravel system fits better. We'll tell you honestly which one you need.
Can you move our existing data in?
Yes. Importing from spreadsheets or an older system is part of the project, and the scope covers how much data and how clean it is.
What happens after launch?
Hosting, monitoring, backups and updates are covered by a hosting and care plan, quoted per system. New features can be quoted and added whenever you need them.
Stop working around software that doesn’t fit
Tell us how your business runs today. We’ll scope a system built around it, and quote it in writing.
Start my system project