AI that answers calls, chats to customers, and clears the admin backlog
Practical AI for enquiries, customer support, website performance and repetitive admin — built around how your business actually works, with a human always in reach.
STARTING FROM
£49
TYPICAL SETUP
£300–£2,000+
APPROACH
Configure or build
AI Solutions — Live ActivityExample account
CALLS ANSWERED TODAY
14
LEADS CAPTURED
6
TASKS AUTOMATED
22
RECENT ACTIVITY
Missed call → AI Voice AgentBooked
Website chat: pricing questionAnswered
Enquiry form → CRMLogged
Invoice reminderSent
Where AI creates the most value
Calls go unanswered outside office hours, and enquiries end up with a competitor
Website visitors leave because nobody’s available to answer a quick question
Leads sit in an inbox for days before anyone qualifies or contacts them
Staff lose hours a week to repetitive admin — data entry, follow-ups, chasing replies
You don’t know what’s actually wrong with your website, or where to start improving it
Every enquiry, quote and update happens manually, so nothing scales with demand
Four ways AI can work for your business
Use one on its own, or combine them — most businesses start with one and add the others over time.
AI VOICE AGENTS
Never miss a call again
AI-powered phone agents that answer incoming calls, handle common questions and get the right information to your team — built around your actual call flow.
Solutions are designed around your real call flows and requirements. Human escalation is always available, and AI is never used to replace human involvement where that wouldn’t be appropriate.
WHAT IT CAN DO
Answer incoming calls
Handle common questions
Qualify leads
Capture customer details
Book appointments
Route or escalate calls
Handle out-of-hours enquiries
Provide basic customer support
Trigger follow-up workflows
Integrate with CRM & booking systems
We don’t need to custom-build everything
Depending on what you need, we’ll recommend whichever approach gets you a reliable result for the least unnecessary cost.
Configure & connect
Often the fastest, most cost-effective way to get a reliable AI voice, chat or automation solution live.
Configure an existing AI platform
Integrate third-party AI tools
Embed existing solutions
Connect AI to your existing business software
Build something bespoke
Where off-the-shelf tools fall short — for complex flows, deep integrations, or a genuinely differentiated experience.
Custom AI interfaces & workflows
Tailored conversation and call flows
Deeper integration with your systems
A fully bespoke solution where it’s justified
What this looks like for different businesses
TRADES & HOME SERVICES
A plumber’s AI voice agent answers missed and out-of-hours calls, and captures emergency enquiries before they call the next number in the list.
PROFESSIONAL SERVICES
A firm’s AI chat answers common questions from visitors and books discovery calls straight into the calendar.
CLINICS & DENTISTS
AI chat answers appointment and treatment questions, then directs visitors toward booking — with a human just a click away.
RESTAURANTS & HOSPITALITY
An AI voice agent handles booking enquiries and common questions during service, when nobody can get to the phone.
E-COMMERCE
AI chat helps customers find the right product, answers sizing and delivery questions, and reduces abandoned carts.
ESTATE AGENTS
AI automation qualifies website enquiries, adds them straight to the CRM, and flags hot leads to the team.
How implementation works
1
Discovery
We map your call flows, website enquiries and repetitive admin to see where AI genuinely helps.
2
Design
We design the conversation flows, escalation points and integrations before anything is switched on.
3
Build or configure
We configure an existing platform, integrate a third-party tool, or build a custom solution — whichever fits best.
4
Launch & refine
We launch, monitor real calls and conversations, and refine the AI’s responses as it goes.
Connected to your website and Business Systems
AI solutions rarely work alone — they’re most useful connected to the tools you already run on.
Website & chat widgets
Embedded directly into your existing site, or the one we build for you.
CRM & booking systems
Leads, enquiries and bookings flow straight into the tools your team already uses.
Business Systems & internal tools
AI capability layered into a custom system, or connected to what you run today.
Telephony & VoIP
Works with your existing phone number and call routing setup.
Email & calendars
Google Workspace, Microsoft 365 and similar, for scheduling and follow-ups.
Automation platforms
Zapier, Make and similar, where a lighter-weight connection makes sense.
Priced to match how each solution works
We don’t force every AI solution into the same package — simpler solutions get a simpler price.
FIXED PRICE
AI Website Audit
£49one-off
A written report with prioritised, practical recommendations.
SETUP + MONTHLY
AI Voice Agents
From £750+ from £150/mo
Managed AI voice agent, configured around your call flows.
SETUP + MONTHLY
AI Chat
From £300+ from £75/mo
From a third-party widget through to a custom-built experience.
CUSTOM QUOTE
AI Automation
Custom quote
Scoped individually based on systems, volume and complexity.
Third-party AI platform, telephony, API or model usage costs are typically billed separately from Sitemate Studio’s setup and management fees — we’ll always be upfront about what’s included. See the full pricing guide.
Security, privacy and human handoff
Human handover, always available
Every AI voice and chat solution includes a clear path to a real person, for anything AI shouldn’t handle alone.
Approved information only
AI only uses information you’ve approved — it doesn’t guess or invent answers about your business.
Secure data handling
Customer details are handled through secure, reputable platforms — never stored or shared beyond what’s needed.
Transparent with customers
Customers are told when they’re speaking with AI, so there’s no confusion about who — or what — they’re talking to.
Explore more
Business Systems
The software your team uses to run day-to-day operations.
Learn more →
Website Development
Public-facing marketing and brochure sites.
Learn more →
E-commerce
Online stores AI chat can plug straight into.
Learn more →
Ads Management
Drive the enquiries your AI solutions then handle.
Learn more →
Hosting & Care
Ongoing hosting, monitoring and support once you’re live.
Learn more →
Pricing
See how AI solutions compare to our other services.
Learn more →
Industries
See how businesses like yours use AI day-to-day.
Learn more →
Common questions
What’s the difference between AI Automation and Business Systems?
Business Systems is the software your business runs on. AI Automation is the AI capability and automated workflows added to that software, or connected to what you already use.
Will AI replace my team?
No. AI handles the repetitive, predictable parts of enquiries, support and admin. Human handover is built in wherever judgement, empathy or a real conversation matters more.
Do you build everything custom, or use existing AI tools?
Whichever is most sensible and cost-effective. Depending on the requirement, we can configure an existing platform, integrate a third-party tool, embed an existing solution, or build something bespoke.
Can customers still speak to a real person?
Yes. Every voice and chat solution we build includes clear escalation to a human, and we agree upfront where that handover should happen.
How much does an AI solution cost?
It depends on the solution. AI Website Audits are a fixed price, voice and chat solutions are typically a setup fee plus a monthly fee, and automation projects are scoped individually with a custom quote.
Are there other costs beyond your fees?
Sometimes. Third-party AI platform, telephony, API or model usage costs are often billed separately from our setup and management fees — we’ll always tell you upfront what’s included.
Can this connect to our existing website and CRM?
In most cases, yes. We regularly connect AI voice, chat and automation to existing websites, CRMs, booking systems and business tools.
How is our data and customer information handled?
AI tools only use information you’ve approved, customer data is handled through secure, reputable platforms, and access is limited to what each tool actually needs.
Let AI handle the repetitive parts, your team handles the rest
Tell us about your calls, enquiries and admin. We'll recommend the most sensible AI solution, and what it would cost.
Discuss an AI Solution