Your website keeps running after launch.
Hosting support, security monitoring, content changes, and ongoing help — so your site stays fast, safe, and current without you having to think about it. From £49/month.
Your site went live and the developer disappeared.
You're not sure if your site is secure, fast, or working correctly on newer devices.
Making a simple update takes a week because you have to find someone to do it.
You've had a site compromised before and don't want it to happen again.
Launch is the start,
not the end.
The most common failure mode for a local business website isn't a bad launch — it's a slow decay after launch. The developer moves on, prices and services become outdated, security updates don't happen, and what was once a credible site gradually becomes an embarrassment. Most business owners don't notice until a customer mentions it.
A website is infrastructure, not a one-off project. It needs a hosting environment that's maintained, a security layer that's kept current, and someone to make changes when your business changes. Without that, even a well-built site deteriorates.
The Sitemate monthly plan is included with every site we build. Hosting is managed, security is monitored, and content changes are handled without the back-and-forth of finding a developer, agreeing a rate, and waiting for a reply. You have one contact for anything site-related — and it's the same person who built it.
Hosting management
We manage the hosting relationship, monitor uptime, and deal with any server-level issues. You don't need to know what a server is, where it is, or who to call if something goes wrong.
Security monitoring
SSL kept current, dependencies updated, and the site monitored for known vulnerability patterns. Most site compromises happen on outdated, unmaintained installs — staying current prevents the majority of them.
Content changes
Submit a change request — a price update, a new service, a photo swap, an updated opening hour — and it gets handled. No hourly rate negotiation, no waiting for a freelancer to have availability.
CMS support and training
The CMS is built so you can make everyday changes yourself. We show you how, answer questions as they come up, and make sure the tools are working correctly as your content evolves.
Performance checks
Periodic checks on load speed, Core Web Vitals, and mobile performance. Degradation gets caught before it affects your rankings or user experience rather than discovered when you notice traffic dropping.
One point of contact
Domain questions, email deliverability, Google Search Console issues, form problems, page layout questions — if it touches your website, you have one person to ask. No support ticket queue, no passing you between teams.
Who this is for.
Businesses whose previous developer is no longer available
If the person who built your site has moved on — and you're not sure who to call when something needs updating or breaks — a care plan gives you a reliable ongoing contact who understands your site and can keep it running properly.
Businesses that want to focus on running the business
You didn't get into your trade to manage website hosting or track down security updates. A care plan means you can leave the technical side with someone else and get on with the work that actually earns you money.
Businesses whose site is falling behind
Prices that changed six months ago and still aren't updated online. A service you stopped offering that's still on the site. Photos from before a rebrand. If your site is out of date and you know it, a care plan makes it easy to keep it current.
Businesses that have been compromised before
A hacked or defaced site is stressful, damaging to your reputation, and entirely avoidable with basic maintenance. If it's happened before, a care plan that keeps the site updated and monitored is the simplest way to prevent it happening again.
Want someone to look after your site properly?
Tell us what site you have and what you currently struggle to keep on top of. We'll show you what a care plan would cover for your business.